Testimonials

Here at Dorchester Collection we have been blessed with fantastic local, national and international customers. A good deal of these customers come back to us time and again and many of them have been doing so for many, many years! So much so that a significant part of our day-to-day business consists of repeat customers.

Here's just a few examples of the feedback we've recently received.

• “Very helpful and pleaseant staff, the coffee and biscuits were very good, but the Boss is a little loud.”
  MW -  Muckleford, Dorchester, Dorset, UK  - 21st April 2009

• “Thank you so very much for all your help in choosing a new car for me. Your kindness and advice was much appreciated. As a woman, trying to deal with different garages, it proved quite daunting. Your guidance and suggestions proved invaluable.”
  DH -  Dorchester, Dorset, UK

• “I just wanted to say thankyou for dealing so promptly with the ignition problem on the Avensis. It is a rare and great thing indeed to deal with a local firm that says what it does and then does what it says.”
  RC - Local solicitor -  Bournemouth, UK

• “Thankyou very much for the beautiful flowers. Such a nice thought-they are quite lovely and thankyou too for bringing them around. With best wishes from us both.”
  AMJ -  Broadmaine, Dorchester  - 31st May 2009

• “Many thanks for your letter with the refund of the purchase price of the Golf. May I once again say how much clare and I appreciate the way that you and Paul have dealt with the problems which arose with this car. I dont think any customers could ever expect better treatment.”
  DNJ -  Wareham, UK

Buy With Confidence

In October 2008 we underwent a number of checks by Trading Standards officers to ensure that our business conforms to the stringent standards required by Dorset County Council's Trading Standards approved trader scheme, Buy With Confidence. We are very pleased and extremely honoured to have been awarded membership. If you're not already aware of this government scheme here's a few quotes from the site to help explain just what it's all about and what it means to our customers.

“The aim of the Buy with Confidence scheme is to help consumers to avoid rip-offs and cowboys by providing a list of reputable local businesses, in a wide range of different trades. Member companies have been independently checked by staff from the local authority Trading Standards Service against the Scheme rules.”

“All members are subjected to stringent checks by Trading Standards staff to ensure their trustworthiness and compliance with the law. Levels of consumer complaints against members are also monitored on a regular basis.”

“Members of the scheme are committed to providing a quality service to their customers and complying with both the letter and the spirit of the law.”

For more information see : www.buywithconfidence.gov.uk