Testimonials

Here at Dorchester Collection we have been blessed with fantastic local, national and international customers. A good deal of these customers come back to us time and again and many of them have been doing so for many, many years! So much so that a significant part of our day-to-day business consists of repeat customers.

Here's just a few examples of the feedback we've recently received.

• “Extremely helpful and friendly and professional. "Old fashioned" in a good way. It was gratifying to be treated with courtesy and trust. I felt like a valued customer.”
   -  Via the BUY WITH CONFIDENCE feedback forms  - July 2010

• “I have purchased a car from them, they were very helpful, sorted all the paperwork for me, put some fuel in the car to get me on my way, excellent service and would certainly do business with them in the future.”
   -  Via the BUY WITH CONFIDENCE feedback forms  - July 2010

• “First class service, very pleasant people to do business with (over 15years). It is not true what they say about second hand car dealers. Lovely helpful practical advice.”
   -  Via the BUY WITH CONFIDENCE feedback forms  - July 2010

• “COuld I thankyou very much for being so co-operative and above board in honouring your warranty on my car. My local Honda dealer even commented how efficient and co-operative you were in settling the parts and labour bill. Thankyou again for the flowers you kindly left for my wife, when we collected our car. A nice touch I thought. I would certainly not hesitate to recommend doing business with yourselves to anyone.”
  DD -  Burnham-on-Sea  - May 2010

• “With thanks for your efforts and trust, I find Dorchester COllection an oasis of customer focussed service and fair commercialism in a desert of motor trading indifference, dubious morals and greed. I will have no hesitation in recommending your business to friends and colleagues at any opportunity.”
  RB -  Bracknell  - August 2010

Buy With Confidence

In October 2008 we underwent a number of checks by Trading Standards officers to ensure that our business conforms to the stringent standards required by Dorset County Council's Trading Standards approved trader scheme, Buy With Confidence. We are very pleased and extremely honoured to have been awarded membership. If you're not already aware of this government scheme here's a few quotes from the site to help explain just what it's all about and what it means to our customers.

“The aim of the Buy with Confidence scheme is to help consumers to avoid rip-offs and cowboys by providing a list of reputable local businesses, in a wide range of different trades. Member companies have been independently checked by staff from the local authority Trading Standards Service against the Scheme rules.”

“All members are subjected to stringent checks by Trading Standards staff to ensure their trustworthiness and compliance with the law. Levels of consumer complaints against members are also monitored on a regular basis.”

“Members of the scheme are committed to providing a quality service to their customers and complying with both the letter and the spirit of the law.”

For more information see : www.buywithconfidence.gov.uk